Shipping And Returns

Our delivery service is a white glove doorstep service, unmarked and with complete discretion at all times.

The cost of delivery is covered by us so we can ensure a smooth delivery and collection service.

Shipping and Returns

  • If a fault is reported on a sexs dolls that you have received; we allow up to 24 hours for receipt of doll to report those to ourselves. We reserve the right to offer a refund at this stage and may issue a replacement should we deem this necessary.
  • Customers are liable for the cost of returning a doll to sexsdolls.storel.
  • Dolls ordered through our custom designed method; once payment is received, we are unable to cancel this order.
  • Sexs dolls will not be replaced for tears or any cosmetic damage that may have been caused by use.

Delivery time scales

  • Delivery time frames will vary from product to product, this is due to the time and care we put into our orders.
  • Buy now dolls have a lead time 1-2 weeks
  • Male model dildos 1-2 days UK
  • We will endeavour to inform you of tracking numbers and time frames at your time of placing your order.

Cancelation Policy

  • All dolls are made to order so all customers are aloud 24 hours (for generic dolls) in which it would be possible to cancel an order subject to a 10% cancellation fee. Once the 24 hours has passed then it is no longer possible to cancel the doll order as it will already be in the production process and have incurred costs.
  • The cancelation policy does not apply to orders for good that are tailor made custom dolls.
  • The cancelation policy does not apply to orders for sealed goods that have been unsealed by the customer.
  • The cancelation policy does not affect your statutory rights, including the right to return items which are faulty or missdiscribed.